Shipping & Delivery Policy
At RS Food Processing, we strive to ensure that your favorite sauces and condiments reach you fresh, fast, and in perfect condition. Here's everything you need to know about our shipping and delivery process:
1. Shipping Locations
We currently deliver across India.
For bulk or international orders, please contact us directly at rsfoodindia@gmail.com.
2. Shipping Time
- Metro Cities: 2–4 business days
- Tier 2 & 3 Cities: 4–7 business days
- Remote Areas: 7–10 business days
Note: Delivery times may vary slightly due to logistics partner timelines, holidays, or unforeseen weather conditions.
3. Shipping Charges
- A flat rate of ₹99 is charged for all orders.
Shipping charges will be clearly shown at checkout before you place the order.
4. Order Tracking
Once your order is dispatched, you will receive an SMS/email with the tracking details. You can monitor the progress of your delivery online anytime.
5. Order Processing
Orders are typically processed within 24–48 hours of confirmation. Orders placed on Sundays or public holidays are processed on the next working day.
6. Packaging & Safety
We take great care in packing your products using food-grade, tamper-proof packaging to ensure safety and freshness during transit.
7. Delayed or Lost Orders
In rare cases of delivery delays or lost shipments, our customer service team will work with the logistics partner to resolve the issue. You will receive a full refund or replacement in such scenarios.
8. Bulk Orders & B2B Delivery
For large quantity or wholesale deliveries, we offer custom shipping solutions. Please reach out to us at rsfoodindia@gmail.com or call us to discuss delivery timelines and logistics.
Need Help?
For any shipping or delivery-related questions, contact our support team at:
📞 +91-83193-81854